Frequently Asked Questions
At Pride Clothes, we're all about providing the LGBTQ+ community with unique, high-quality pride apparel for all ages. We want you to look great, feel great, and show your pride! Here are answers to our most frequently asked questions.
Ordering and Shipping
When will my order be processed?
All apparel and accessories are printed on demand and typically take 2–5 business days to process. Flags and blankets usually ship within 1 business day. Processing times may be longer during holidays.
Can I cancel my order?
You can cancel your order before it enters the fulfillment process, which begins before the order is shipped. Once fulfillment starts, cancellation is not possible. If your order has already shipped, you can initiate a return or exchange upon delivery. Please contact us as soon as possible if you need to make changes to your order.
What is your return policy?
Items in new, unused condition can be returned within 15 days of the delivery date. For more details, please visit our Returns & Exchanges page.
How can I track my order?
You will receive an email with tracking information as soon as your order ships. You can also track your order:
- Via text/SMS (if you opted in during checkout)
- In your Pride Clothes account under “My Orders”
- By contacting us directly
Payment and Taxes
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover, JCB, UnionPay), debit cards (processed like credit), PayPal, Amazon Pay, Shop Pay, Facebook Pay, Google Pay, Apple Pay, Afterpay, and Klarna.
Do you charge sales tax?
We collect sales tax only in locations where we are legally required to do so.
Have More Questions?
If you have any other questions, please don’t hesitate to reach out to us. We’re always happy to help!