FAQ - PRIDE CLOTHES FREQUENTLY ASKED QUESTIONS
Pride Clothes was created to offer the LGBTQ+ family highly unique and one-of-a-kind designed Pride-inspired apparel for all ages. Look great, feel great, and show your pride by wearing one of our most iconic and fantastically designed high-quality shirts today. With that said, you may have just stumbled upon some of the greatest gay pride shirts ever made but have a few questions in mind. Well, look no further.
We have compiled the top five most frequently asked questions to help you gain clarity and peace of mind so you can shop with confidence in our Pride shop.
All apparel and accessories are printed on demand and typically take 2-5 business days. Flags and Blankets will be processed and shipped in 1 business day. During holidays, orders may take longer to process.
Sometimes we might find ourselves in situations where we have inadvertently made a mistake when choosing the number of items to add to the cart. We may also experience an event when the shipping information requires a change or had a change of heart. When these circumstances occur, please notify us as soon as possible. However, please be aware that your order cannot be canceled once the fulfillment process begins or starts (“fulfillment starts” before the order is fulfilled and before it is shipped). Additionally, if your order has been fulfilled and shipped out, you will need to wait for it to be delivered to begin the exchange or return process.
Items in perfect, unused condition can be returned within 15 days from the delivery date. To learn more about our return policy, please visit here.
It is no surprise that tracking your order will be a top priority. Who can blame you? You have just scored yourself one of the most iconic Pride shirts ever. We have provided four easy ways for you to track your orders.
Via Email: You will be sent an email that will include tracking information as soon as your order ships.
Via Text or SMS Messaging: If you have opted in for text or SMS messaging during sign-up at checkout, you will receive a notification that includes your order’s tracking number and when your order
Via the “My Account” link on PrideClothes: You may also track your order by visiting “My Account” on the “Orders” tab. Clicking the corresponding order number will also display the tracking number along with the fulfillment date. Your purchase history can be viewed through this same page and will include fulfillment and payment status information for each order.
You can also send us a message to request for your tracking information to be resent to you.
We accept all major credit cards like Visa, Mastercard, American Express, Discover, JCB, and Union Pay. Credit, corporate, and debit (processed like credit) payment options are also available for your convenience. In
addition, we also accept PayPal, Amazon Pay, Shop Pay, Facebook Pay, Google Pay, Apple Pay (via Safari or macOS), Afterpay and Klarna.
We will only collect sales tax in locations where we have a legal obligation to do so in order to stay compliant.
And there you have it.
Rest assured that should any other questions come to mind that requires attention, you can absolutely reach out to us at any time. We will be more than happy to assist you with all your concerns. Have a happy and wonderful time shopping!